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Conflict management
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It is written like a personal reflection or essay rather than an encyclopedic description of the subject. Tagged since April 2012.
It may be too technical for most readers to understand. Please help make it understandable to non-experts. Tagged since April 2012.
Its tone or style may not reflect the formal tone used on Wikipedia. Tagged since April 2012.
Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place. Furthermore, the aim of conflict management is to enhance learning and group outcomes (effectiveness or performance in organizational setting) (Rahim, 2002, p. 208). It is not concerned with eliminating all conflict or avoiding conflict. Conflict can be valuable to groups and organizations. It has been shown to increase group outcomes when managed properly (e.g. Alper, Tjosvold, & Law, 2000; Bodtker & Jameson, 2001; Rahim & Bonoma, 1979; Khun & Poole, 2000; DeChurch & Marks, 2001).
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